At Silver Oak Casino, your privacy ain’t just a regulation we abide by—it’s something we really care about. We understand, trusting someone with your information is a big deal, and we take it seriously. That’s why we do everything we can to keep your personal information safe and be transparent about how we treat your data.
This Privacy Policy gets down to brass tacks so you understand what we’re gathering, why we’re doing it, and how we protect your info.
When you use our site or services, you’re agreein’ that you’re okay with the way we do things as laid out here—so it’s a good idea to take a look.
To provide you with the best possible experience, we gather two types of information: Traffic Information and User Information.
This is the broad, anonymous information that indicates to us how folks are visiting the site. Things like:
What pages you visit
How long you linger on a page
Where you click in and out
What browser or device you’re on
Your IP address
Approx. location (like city-level)
The link that brought you to us
We use this to figure out what’s working and what’s not, so we can make the site better and more fun to use.
We also employ cookies and server logs to assist in tracking this information. Cookies are small files stored on your computer that assist us in remembering you, speed up the site, and display things that are of interest to you. You can disable cookies in your browser, but certain features of the site may not function properly without them.
This is the information you provide us with directly when you register, deposit, reach out to support, or participate in a promo. That may be:
Your name
Address
Phone number
Payment details (such as credit cards, crypto, or wallets)
ID documents (if we need to verify your account)
Your username and password
We use this to ensure it’s actually you, to process payments, comply with legal matters, and provide you with a smoother gaming experience.
We at Silver Oak Casino use the information you provide to us for all sorts of things—but always transparently and truthfully. Here’s what we do with it:
Account Stuff: To assist you in creating and managing your casino account.
Customer Help: When you contact us with a question or an issue, we use your information to assist with figuring it out.
Payments: To manage your deposits, cashouts, and any bonuses you win—securely and efficiently.
Making It Personal: We attempt to present you with games and promotions you may actually enjoy.
Updates & Messages: We communicate with you about things such as confirmations, new promotions, and occasionally important updates.
Following the Rules: We are required to comply with gambling laws, avoid fraud, and fulfill certain legal things.
Enhancing the Site: We use statistics to learn how individuals interact with the site in order to make it better.
We hold onto your data only as long as we have a reason to for these purposes or as is required by the law to maintain.
Occasionally, we might send you an update on nice things like a new game, a bonus, or other special offers you would enjoy. That could be:
Emails
Text messages
Phone calls
Push notifications (if you activated them)
Not your thing? No problem—switch your preferences or opt out of receiving marketing messages at any time:
Simply click the “unsubscribe” link at the end of our emails
Or email us at help@silveroakcasino.com
We could also put small tracking tools in our emails (such as links or images) to determine if people are opening and clicking. That way, we can become smarter at sending you things that matter. It only works if your email is cool with that sorta thing.
We value your privacy a lot. We don’t sell or trade your information to other companies for ads or money. But occasionally we do pass on your information to trusted individuals, only when needed:
Service Helpers: Such as payment processors or ID verification services—only the ones who work with us under strict guidelines.
Law Stuff: If we’re legally obliged to share information, such as by court order.
Partners: If we promote or offer a loyalty reward together with another business, we may have to share some information—but only if they also abide by privacy guidelines.
Also, occasionally we share general numbers (such as how many folks played a game)—but it’s never something that is about you as an individual.
We value security and try our best to secure your private data from leaks or hackers. Here’s what we do to keep it safe:
We implement 256-bit SSL encryption—the same thing banks use.
We have firewalls and systems that detect suspicious behavior.
Only authorized members of our staff can access sensitive information.
We scan and update our systems periodically to stay guarded.
But, hey, nothing on the internet is ever 100% safe. So we always suggest you help protect yourself too—such as using strong passwords, avoiding public Wi-Fi when you’re making payments, and keeping your device secure with antivirus software.
Occasionally you’ll find links on Silver Oak Casino that lead to other sites—such as partners we do business with or special offers we host with others. Just a note, those sites have their own privacy policies, and we don’t have any control over what they do. We always suggest you take a quick glance at their privacy policy before you send over any personal information. Better safe than sorry, right?
Silver Oak Casino is for adults only—say, individuals 18 or older (or whatever the state allows where you are). We don’t knowingly gather any info from minors. If we ever discover someone underage signed up, we’ll shut down their account and remove their info immediately.
You have some rights here regarding your information, and we completely honor that. You can:
Request what information we hold on you
Inform us if something’s inaccurate and needs to be changed
Request us to remove your information (unless the law requires us to keep it for a while)
Opt-out of marketing messages
Revoke your consent if you gave it previously
If you ever want to do any of that, just contact our helpful support staff at help@silveroakcasino.com and they’ll assist you.
We may make changes to this privacy information from time to time—such as if law changes or new features are introduced. If we do, we’ll publish the new version on this page. It takes effect as soon as we post it, so do pop back occasionally if you’re interested.
We’re here for you. If something here doesn’t quite add up or you’re concerned about your info, don’t be afraid—just get in touch!
Email: help@silveroakcasino.com
Website: www.silveroakcasino.com
Silver Oak Casino – Where Trust Meets Fun.
Thanks for choosing us. We really do care about protecting your info and treating you fair.
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